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Our
toll free number for our 24 hour answering service is
1-800-232-7941. The operators do not provide customer
support, they simply provide another means of ordering other
than providing your credit card number online and using our
shopping cart. If you need customer service, please
contact us and we will be happy to help you.
Daily
we receive 100s of emails from customers all over the world.
Please be 'short and sweet' with your questions yet complete
and thorough. Please include important information such
as:
-
Name
-
Address
-
Phone
Number
We
provide customer service exclusively via email. This
provides many benefits to both you and our staff.
Benefits including the following:
-
It
allows us the time around our demands of shipping,
Manufacturing, etc. to answer your questions
-
It
allows you to have an answer whenever you are available to
read it
-
It
provides a 'hard copy' for you to re-read the information,
if necessary, and to share it with other members in your
household, staff, etc. who may be involved.
-
It
eliminates playing 'phone tag'.
We
apologize for any inconvenience this may cause but feel as
though this best suits the majority of our customers needs as
well as ours.
Please
email us your
questions and include a subject that is "Pepper
Spray" related as the subject line of your email.
Emails
without a "Pepper Spray" related subject or with no
subject will automatically be deleted. Be sure to check
your 'Spam' folder for our email response, too.
Sometimes, AOL and other ISPs have blocked our email from
getting to our customers by filtering it through their Spam
filter. If this happens to you, simply check your Spam
folder with your ISP and you should find our email there.
Note:
If you are interested in becoming a dealer or distributor of
UDAP Pepper Power, please follow the email link below and we
will send you our brochure and pricing information.
pepperpower@udap.com
Please
Include your name, your company name, address & phone
number with your specific inquiry.
Thank
you!
~
The PepperPower.com Team
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